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Security & Trust

Built to be trusted with what you say.

Trust isn’t a feature. It’s the architecture.

No bots. No auto-join. Ever.

ActaScribe starts when you start it. Never via your calendar. Never via a bot in your meeting.

Your conversations never train our AI.

Contractually. With every upstream provider. Re-signed annually. Audited. Documented.

Default retention is zero.

You decide what's worth keeping. Everything else disappears — automatically.

Encryption

How we encrypt your data.

  • In transit: TLS 1.3 everywhere. HSTS preload. No HTTP fallback.
  • At rest: AES-256 across all stored objects via Supabase Storage.
  • Audio envelope: each recording is wrapped with a per-recording data encryption key (DEK). The DEK is stored encrypted by a per-workspace key encryption key (KEK) held in Supabase Vault. KEK rotation is supported.
  • Enterprise BYOK: on the roadmap — a customer-supplied AWS KMS key will wrap the KEK so you hold the root of trust.
Retention

Retention controls.

Pick the retention window that matches the workflow. A scheduled Postgres job enforces deletion hourly; an audit log entry is written for every automatic and manual delete.

Policy
What happens
ephemeral
Ephemeral
Process, deliver, destroy. Nothing persists beyond the email or PDF you receive.
24h
24 hours
Available in your library for a day. Auto-purged the next morning.
7d
7 days
Default for new accounts. Long enough to revisit a week's worth of meetings.
30d
30 days
Monthly rolling library. Good fit for sales and consulting workflows.
1y
1 year
Annual retention for course content, lecture archives, and podcast back catalogs.
forever
Forever
Explicit opt-in. Yours until you delete it. Available on Pro and above.
No-training guarantee

Your conversations never train anyone’s model.

Every upstream provider contract — Anthropic, Google, Deepgram, Cohere, Pinecone, Supadata — includes a no-training clause and zero-retention processing for the data we send. These clauses are re-signed annually and documented in our subprocessor list below.

Outbound API calls carry the do-not-train and equivalent headers wherever upstream providers support them.

Consent

One tap, everyone’s on the same page.

  • Pre-recording consent notice: a one-tap action that sends a templated “this conversation will be recorded” message to the people you choose, before you hit record.
  • Audible chime (optional): a short tone at recording start, off by default, on by region where required.
  • Persistent indicator: the PWA shows a visible recording state the entire time capture is active. No silent recording, ever.
Audit logging

Every state-changing action is logged.

We write an append-only audit log entry for every meaningful action: uploads, exports, deletions, permission changes, retention-policy changes, API key creation, billing changes.

The audit_log table is append-only at the database level — UPDATE and DELETE are revoked from all roles except a compliance-only purge role. Workspace admins can export their full audit log via the dashboard or the API.

Subprocessors

The vendors we rely on, and what they do.

Every change to this list triggers a notification to enterprise customers and is recorded in the changelog.

Vendor
Role
Region
Postgres database, auth, storage, vault
US (Frankfurt available)
Hosting, edge runtime, CDN
Global edge / US primary
Billing, subscriptions, tax
US / EU
Transactional email
US
Lifecycle email and lists
EU (Lithuania)
Claude Sonnet — summarization, structuring
US
Long-context fallback model
US
Speech-to-text transcription
US
Vector database for TalkBase
US
Reranking for retrieval
US / Canada
YouTube transcript ingestion
EU
Background job orchestration
US
Error monitoring
US / EU
Product analytics (cookieless, EU region)
EU (Frankfurt)
Vulnerability disclosure

Found something? We want to hear about it.

  • Report to: security@actascribe.ai (PGP key published shortly).
  • Disclosure window: 90 days from triage. Researchers are credited unless they prefer not to be.
  • Machine-readable contact: /.well-known/security.txt is published per RFC 9116.
Compliance posture

Where we are, where we’re going.

  • SOC 2 Type II: in progress. Targeting an external auditor engagement before scaling enterprise sales.
  • GDPR: aligned. Data export and erasure available from the workspace settings panel.
  • CCPA: compliant. We do not sell personal information, full stop.

Have a question we didn’t answer?

Email security@actascribe.ai with questions.

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