Terms of Service

By creating an ActaScribe account, accessing the service, or clicking “I agree,” you accept these Terms of Service and our Privacy Policy. If you do not agree, do not use the service. If you are entering into this agreement on behalf of an organization, you represent that you have authority to bind that organization.

ActaScribe is an AI capture platform for spoken content. We help you capture, structure, and activate audio, video, and live conversation. Core surfaces today include:

• Meetings — in-person and remote conversation capture with structured summaries.
• YouTube — transcript and summary generation for any public YouTube URL.
• Stage Mode — talk and lecture capture optimized for single-speaker scenarios.
• TalkBase — a retrieval layer over everything you’ve captured so you can search and ask questions.

We may add, remove, or modify features over time. Material reductions in functionality on paid plans will be communicated in advance.

One workspace per signup. You are responsible for all activity that occurs under your account, including any users you invite. You must be at least 13 years old to use the service, and you must be legally able to enter into a binding contract in your jurisdiction. Keep your password secret. Tell us promptly if you suspect unauthorized access.

You agree not to:

• Send spam or unsolicited bulk communications through the service.
• Upload illegal content, including material that infringes intellectual property or violates privacy laws.
• Upload copyrighted material you do not have the right to process.
• Harass, threaten, defame, or otherwise harm others.
• Scrape, crawl, or use automated means to access the service except through documented APIs.
• Reverse engineer, decompile, or attempt to extract source code or model weights.
• Resell, sublicense, or white-label the service without a written agreement with us.

You own everything you upload, record, or generate inside ActaScribe — your audio, your transcripts, your summaries, and any TalkBase corpora you build. You grant us a limited, worldwide, non-exclusive license to process that content solely to deliver the service to you (for example, sending audio to a transcription provider, storing the result in your workspace, and serving it back to you in the app). This license ends when you delete the content or close your account.

You are solely responsible for obtaining consent from every person you record. Wiretap and recording-consent laws vary widely — some US states are one-party consent, others are two-party (all-party) consent, and many countries outside the US require explicit notice or written agreement. We provide a built-in consent notice you can send to participants, but issuing that notice does not legally substitute for the consent you may be required to obtain under local law.

• Pro 7-day trial requires a credit card. It automatically converts to a paid subscription at the end of the trial unless you cancel before the trial ends.
• Auto-renewal: all paid plans renew at the end of each billing period until cancelled.
• Refunds are at our discretion within the first 30 days of an initial paid subscription. After 30 days, fees are non-refundable except where required by law.
• Team and Founding plans bill immediately on signup; no trial.
• Price changes: we’ll notify you by email at least 30 days before any price change takes effect on your plan.

You can cancel anytime through the Stripe Customer Portal (linked from your account settings) or by emailing info@actascribe.ai. Your service continues until the end of the current billing period; you will not be charged again after that, and your data remains accessible until you delete it or until the retention window described in our Privacy Policy expires.

We may suspend or terminate your account for material breach of these terms — for example, repeated acceptable-use violations, fraud, or non-payment. Except in cases of urgent harm or legal compulsion, we will give you reasonable notice and, where practical, an opportunity to cure the breach.

We aim for high uptime but we do not guarantee the service will be free of interruption, error, or delay. Free and Pro plans are offered without a formal service-level agreement. Team and Enterprise customers have SLA commitments spelled out in their order forms.

The service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI-generated summaries, translations, and answers are not a substitute for legal, medical, financial, or other professional advice. You are responsible for verifying any output before acting on it.

To the maximum extent permitted by law, our aggregate liability under these terms is capped at the fees you paid to ActaScribe in the 12 months immediately preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost business, or lost data beyond the most recent backup we maintain.

You will defend and indemnify ActaScribe against third-party claims arising from (a) your content, (b) your violation of these terms, and (c) your violation of any law or third-party right, including recording-consent and intellectual property laws.

These terms are governed by the laws of the State of Delaware, USA (TBD — to be confirmed with counsel based on the final state of incorporation), without regard to its conflict-of-laws principles.

Any dispute arising under these terms will be resolved by binding arbitration seated in Delaware, conducted in English under the rules of a recognized arbitration provider. You and ActaScribe each waive the right to participate in class actions or class-wide arbitration. Either party may bring claims that qualify in small claims court without first invoking arbitration.

We may update these terms from time to time. For material changes, we will email all active account holders at least 30 days before the new terms take effect. Non-material changes (typo fixes, clarifying language) may be made without advance notice; the “Last updated” date at the top of the page always reflects the most recent revision.

Questions about these terms? info@actascribe.ai